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Jan 6, 20211 min read
Wired to avoid uncertainty
No matter how hard we try, there’s no escaping it. Planning for a future isn’t just about preparing yourself with new skills or making...

Dec 17, 20201 min read
What a ride
This year has put things in perspective - what we need and what we don’t, what matters, how flexible we are to embrace change and act on...


Dec 10, 20201 min read
Modern customers have become spoiled to instant gratification.
They want personalized messaging, next-day delivery, and tailored offers, and they want it all in real time. If you are looking for ROI...


Dec 9, 20201 min read
The term digital transformation is overused
it is not a one and done project. It is a big, bold, brave enterprise-wide process, designed to drive change in performance, culture, and...


Dec 3, 20201 min read
Unlocking the potential for customer engagement
Technology is designed to help automate our daily routines and to help us scale our efforts. Unfortunately, data assets are still often...


Dec 1, 20201 min read
The unpredictable gift-buying season
Black Friday usually marks the start of a gift-buying season. It’s a make-or-break period for many businesses and 2020 will be no...


Nov 24, 20201 min read
Modern marketer - a customer experience and growth-driving champion
The purpose of data and analytics is not data collection itself, but rather gaining insight into the accuracy of business decisions and...


Nov 24, 20201 min read
Reinvesting optimization gains to fuel growth
Did you know that by optimizing how you operate you can save between 30-40% of your budget? And if you reinvest these gains into the...


Nov 24, 20201 min read
A more “relevant to me” experience
Whether we want to speak to another person or contact a business, the rules of engagement are changing. Human-like formats and...


Nov 16, 20206 min read
Opportunity with transformation is huge.
Any crisis can have a severe impact on a business – but some organizations are better prepared than others. Thanks to the early adoption...

Nov 12, 20201 min read
I don’t have all the answers
We all need to think about what these challenges mean and rethink what they could mean for the future, for us, for our company, for our...


Nov 11, 20201 min read
Experimentation on the go
Half of the time it seems we are running on adrenaline, and that is not sustainable. Recent months have challenged also some of the...


Nov 4, 20201 min read
Management doesn’t have all the answers
Why are “servant leaders” so rare🤔 Every manager needs to ask him/herself - How do I make my team’s lives easier—physically, mentally,...


Nov 4, 20201 min read
Leading the possible
A lot has been said about the importance of innovation and constant learning. When we are “rowing the murky waters” trying to find new...


Oct 28, 20204 min read
The case for change
The consumer landscape is being reshaped. Transition to recovery requires brands and retailers to navigate and manage several priorities...


Oct 28, 20201 min read
Standards have changed and will continue to change
Consumers are moving seamlessly between online and brick-and-mortar stores and the way they engage with brands is shifting fast....


Oct 15, 20201 min read
Data made useful
Marketing has become increasingly data-driven over the last 20 years. The biggest challenge is not anymore the data itself but rather how...


Oct 13, 20201 min read
Big bet on marketing
A rapid shift to digital has put even more emphasis on how the work is being done. A stronger e-commerce presence and use of digital...

Oct 6, 20201 min read
What a difference in the pace for change
Leading business transformations and managing change has taught me the importance of proper buy-in, alignment, efficient communication,...


Oct 6, 20204 min read
Marketing as a backbone to cross-functional collaboration
Recent events have taught us many new things, among others they have also shown us how we can collaborate differently. Be more agile...


Sep 30, 20201 min read
Sometimes we need to be thrown into the water to start swimming
Many businesses have realized they are not as digital as they thought. It is well understood today how important digitalization is for...


Sep 28, 20201 min read
What does it mean to think like a modern marketer?
To drive growth, marketing leaders need to become unifiers and work collaboratively with diverse areas of the company, from sales and...

Sep 28, 20201 min read
The shift from Product to Customer Experience has changed the marketing remit
Many companies continue to equate marketing with communications, but modern marketing has long evolved from being a tactical function to...

Sep 15, 20201 min read
Going beyond the functional role
Marketing is about future success, future revenue, and future profit. When putting a Customer in the center of everything that the...
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